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IBM Process Mining

IBM Software | 1

Reviews from AWS Marketplace

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External reviews

156 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kulvir U.

IBM Process Mining is ideal for process analysis

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
It is useful for analysis, and it is surprising since the entire process flow can be observed and deepened much more in cases where we have processes that need to be improved, and in addition to being excellent, it is reliable and easy to use.
What do you dislike about the product?
We had problems with data coming and going, and it didn't seem normal, but support had the solution; also, the user interface needs to improve some of its functions.
What problems is the product solving and how is that benefiting you?
We are using IBM Process Mining as it provides necessary analysis details and predictions based on the incoming data flow, and we are up to date with all processes and making sure processes are smooth.
Recommendations to others considering the product:
You think of software for the digital transformation of your company; this is the right one for you.


    Sunny F.

An incredible data mining software very useful to have an image of all the processes in general.

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I like its main feature that offers information on all the data in current processes and improves the agility of business processes; and drives innovation; I also like the user interface because it is intuitive; data logging is very useful for analyzing data quickly and be able to make correct decisions.
What do you dislike about the product?
The graphics and presentation are good, but it looks a bit outdated and needs a good update with an overview of the process.
What problems is the product solving and how is that benefiting you?
Excellent tool for data mining with this product everything is going very well; and we can manage our data for a long time and provide the details for the analysis of the cause and the prediction and recommendation based on the data flow that comes in and help to ensure that all this is ongoing within the company.
Recommendations to others considering the product:
Whit this software, you can easily analyze the data; and provide the necessary analysis to make crucial decisions.


    Kevin K.

IBM Process Mining efficiently derives data from business processes

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I like being able to digitize our business processes in a great way where I can see the processes and improve them easily and understandably; it also provides useful information for the current configuration and reduces the time to execute our processes, and can be shared with our different groups and study the flow of processes and be able to extract data.
What do you dislike about the product?
Compatibility issues and query setup were difficult, and some functions were complex.
What problems is the product solving and how is that benefiting you?
Data extraction and visualization of all the data that is needed is a simple way to understand and ensure that everything is in progress, and thus process our commercial workflow and identify critical areas of our processes, with IBM Process Mining company all it's going very well, and that makes us happy.
Recommendations to others considering the product:
It offers you information to know where the critical areas are in the processes and to be able to align ourselves as much as possible; I recommend it.


    Marina Z.

La cosa migliore dell'automazione è poter utilizzare questi programmi.

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
La portata del software è enorme, poiché aiuta a estrarre i dati e a determinare l'iniziativa di business guidata dai dati come parte della trasformazione digitale.
What do you dislike about the product?
Non ho ancora interagito molto con IBM Process Mining quindi non ho nulla da ridire su di esso.
What problems is the product solving and how is that benefiting you?
Con l'aiuto di IBM Process Mining, ci ha aiutato a ottimizzare il nostro flusso di affari e ogni aspetto di questo grande processo è stato alimentato dagli effetti di IBM Process Mining


    Sasha W.

The only way to digitize our business processes with IBM Process Mining

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
It is very easy to use; I like how the whole process flow looks on a single screen, and we see everything that needs to be improved, and we are able to transform our company by improving our workflow easily, it is easy to use, and it is excellent for digital transformation and thus facilitating work.
What do you dislike about the product?
Problems with some data altered the general structure of the system, but we were able to solve it.
What problems is the product solving and how is that benefiting you?
It has been the best data mining tool that we have been able to find and carry out a digital transformation in our companies and maintain a better workflow and convert usable data and it is working very well for now.
Recommendations to others considering the product:
I recommend that you use this tool because it is easy to use when you have an analytics team present.


    May L.

Very useful data mining system for processes in general

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
I like this too; it is good because it provides a better analysis of a view on all processes in general and thus we can verify what happens in our system and alerts; the interface is very intuitive and detailed in each function and allows us to know the deficiencies within all processes.
What do you dislike about the product?
Problems with some data, and we had to handle it very carefully so as not to mess up the whole data analysis.
What problems is the product solving and how is that benefiting you?
It is best to keep an accurate track of the data and processes, and it makes it much easier to get a better analysis.
Recommendations to others considering the product:
It is highly recommended software; it will be very useful, try it without thinking so much.


    Raman K.

Informative and helpful - but at end all matters is COST :)

  • November 28, 2021
  • Review provided by G2

What do you like best about the product?
1. Good Dashboard views.
2. better presentations.
3. easy step-by-step process to do process mining.
4. guided assistance in the case struck with complex scenarios.
5. Deliver the information to the client in a very informative way possible.
What do you dislike about the product?
1. Costly.
2. Better alternatives like Celonis or UIPath, pioneers in the Process mining field, are available either cheap or at the same price range.
3. Scope of improvement is there to excel and provide more options and features.
4. many other functionalities can be added in the future, like AI and ML support
What problems is the product solving and how is that benefiting you?
1. Help us to find a suitable process for improvement, enhancement which then can be considered as an automation candidate.
2. help us to analyze the ground working of the process in an organization and allow us to minimize the efforts and improve the processes.
3. help us to go for digital transformation.
Recommendations to others considering the product:
Always do a cost-benefit analysis before choosing any tool for process mining.
MAny other pioneers like Celonis or path are available in the market for process mining functionalities.


    José M.

IBM Process Mining detailed view of processes in real time

  • November 25, 2021
  • Review provided by G2

What do you like best about the product?
I like that it is excellent to discover each process and monitor it and draw various maps and thus improving workflow performance because it allows us to know the details in great depth and thus make the best decision.
What do you dislike about the product?
The interface is very nice, but i feel like it needs some improvements to make it look more modern.
What problems is the product solving and how is that benefiting you?
It has been in use for a long time and everything has gone smoothly, it allows to improve performance due to the monitoring of business processes and process mining operations and it is very efficient.
Recommendations to others considering the product:
It can be easily implemented I recommend it.


    Krunal A.

Get a detailed view of your processes in real time with IBM Process Mining

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
It is excellent for mapping, reviewing, and improving processes, and self-discovering processes, and drawing multiple maps that lead to better performance, which is an achievement in workflow control.
What do you dislike about the product?
For now, I have no reason to say that I don't like it because everything works.
What problems is the product solving and how is that benefiting you?
With the reliability of IBM Process Mining we can have a great experience using the instruments of monitors and simulation to complete an extremely useful package to improve the workflow.
Recommendations to others considering the product:
A great effective solution for process mining which is why I would recommend it to any large or small business full of processes.


    Jake T.

IBM Process Mining the way to improve workflow

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
I like this tool because it provides the necessary analysis and improves work flow and helps the processes we face in our daily lives; I like it because it is effective in leveraging existing data and reliable for data mining and analysis, drives process efficiency, and improves profitability and compliance.
What do you dislike about the product?
I like everything at all is the technology that is needed to improve at work, and I have no complaints about the product.
What problems is the product solving and how is that benefiting you?
It helps to optimize our processes with data visualizations and much higher productivity, and we take advantage of the existing data in the company, and it is the data mining tool that we were looking for so much.
Recommendations to others considering the product:
It is the right tool for organizations with many processes, and that want to streamline all the work.