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IBM Process Mining

IBM Software | 1

Reviews from AWS Marketplace

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External reviews

156 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dave P.

Efficiently derive data from our business models and processes

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
I like being able to streamline each process and improve the workflow in a unique way; it is reliable and easy to use and greatly facilitates the work; I like to use artificial intelligence and create deep analyses and study the process flows, extract data from them and make the best decisions.
What do you dislike about the product?
The board is not so intuitive, and some of its functions are somewhat complex and require someone skilled.
What problems is the product solving and how is that benefiting you?
It gave us effective RPA and process mining solutions, and it is excellent and reliable.
Recommendations to others considering the product:
It works wonders when it comes to process analysis, and I really recommend it.


    Sjill E.

Powerful to leverage existing business data with a single tool

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
A great mapping solution that is easy to use and has very powerful and scalable functions, and the user interface is intuitive, which allows you to work calmly with the tool, giving the necessary analysis in each task is vital and fast.
What do you dislike about the product?
I have never seen its downsides, and that is why I realize that it is effective and flawless.
What problems is the product solving and how is that benefiting you?
It is an essential tool for complete analysis in general, and it gives good results.
Recommendations to others considering the product:
It is the most accurate process data extraction tool you can find.


    Fredy G.

Easy to manage data mining software with great amazing features

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
A great solution to see processes and analyze the necessary ones and make decisions, and it helps a lot because it improves workflow; with data mining capabilities, correct decisions are made and reduces the time and cost necessary to execute each of the tasks.
What do you dislike about the product?
The setup at the beginning was complicated and difficult to get used to for the first time and required a lot of training time, and we had errors in data extraction.
What problems is the product solving and how is that benefiting you?
Analyzing data in a simple way is the best; it is an excellent product, and we can manage data and facilitate daily tasks; it is easy to manage and allows us to locate errors and correct them and reduce labor.
Recommendations to others considering the product:
If you want to improve and see how your current processes are going, this software is perfect for that.


    Prashanthi R.

IBM Process Mining the best way to see processes and improve them from one place

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
I like being able to use it and analyze and see the flow of the process in a single screen where it shows efficient data and business processes in different groups, the intelligent algorithm can even extract data and give information to be more productive.
What do you dislike about the product?
Compatibility issues and some bugs when capturing data from different sources.
What problems is the product solving and how is that benefiting you?
The old problems were solved because now, IBM Process Mining, provides end-to-end process monitoring and guarantees all the processes we have and their current state management.
Recommendations to others considering the product:
Give it a try to see how good and useful this tool is in your daily needs.


    Derrick M.

An exceptional and very secure business planning application.

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
For the last 4 years since IBM Process Mining was deployed in our organization, it has helped us to monitor the performance of the processes and it has brought a great impact. It is very intuitive and easy to work with and also it provides top security for our data. IBM Process Mining is a special application every company should consider since it improves business processes.
What do you dislike about the product?
For the last 4 years i have been using IBM Process Mining i haven't found anything challenging. It is a solid software that meets all our business requirements.
What problems is the product solving and how is that benefiting you?
I find it very easy and fast to analyze processes and digitize them with IBM Process Mining. It really works very well thus increasing the productivity. The customer support team is readily available 24.7.
Recommendations to others considering the product:
The best solution for improving business processes in a very special way. I recommend.


    Evelyn W.

The best and most secure data mining in the market.

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
IBM Process Mining is the most secure and the best data mining we were looking for. It helps to monitor the processes and we can verify what can happen in each of them in the system. I like its simplicity, functionality and usability which makes it simple and easy to use even for new users. Again, IBM Process Mining improves the analysis of the process thus improving the performance.
What do you dislike about the product?
Since we started using IBM Process Mining, i haven't yet found anything that affects the process since its performance is amazing and fantastic.
What problems is the product solving and how is that benefiting you?
IBM Process Mining has a friendly pricing terms which makes it an affordable tool for business process analysis. It has a simple interface which makes it easy to learn and understand compared to other applications for business process analysis.
Recommendations to others considering the product:
IBM Process Mining is the best software for business process analysis. I highly recommend it.


    Blaise K.

End-to-end Process Monitoring, User friendly and feasible software.

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
IBM Process Mining provides us an end-to-end process monitoring which enables us to locate the major concerns we have on our overall process. This helps us to lower the energy consumption needed which inturn lower cost and minimizes effectiveness.
I appreciate the existence of highly trained customer support team that is 24/7 available.
One of the best advantage of using it let us track the data and processes which makes it easier for us to have a better analysis on the overall flow in and flow out of the concerns and honors needed for it,and even the supply needed for it.
It helps to drive data from our business models and process and creates analytics based on that which then can be shared with our different business stakeholders.
What do you dislike about the product?
IBM Process Mining is one of the most trusted,reliable and powerful data mining analyst.
This tool improves customer experience thanks to the fast delivery.
What problems is the product solving and how is that benefiting you?
We use this tool to discover automation opportunities journey, or when you try to improve existing cloudpak for Business automation solutions.
This tool has improved performance management, its really hard to accurately measure employees performance. This tools enables us to measure and determine the most hard working employees and recognise and reward them. This improves hard work and efficiency in our organisation.
This tool also eliminates unnecessary steps,it constantly change and legacy process steps which leads to inefficiencies by removing unnecessary costs.
Recommendations to others considering the product:
IBM Process Mining is a recommendable platform that makes and eliminate unnecessary steps in our organisation. And imoroves customers experience with faster delivery.


    Samantha V.

A great way to view processes and improve them and save time

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
It is an easy-to-use and analyzes tool since the entire process flow can be seen on a single screen, and it is deepened and provides relevant information for the current configuration of the processes and comes with a complete control panel and adapts to our business needs.
What do you dislike about the product?
We had some issues in terms of applicability and compatibility of other resources that we needed to power the system, and support needs to be strengthened as well.
What problems is the product solving and how is that benefiting you?
I can identify tasks manually, and it helps to strike a balance, and we can quantify ROI and manage processes while keeping track of the task.
Recommendations to others considering the product:
It is a very good tool that I would recommend to anyone.


    Thelabrolu A.

IBM Process Mining the best data mining system we could find

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
It is a very good tool for great process management and provides process optimization from one end to the other of the entire organization, and helps to monitor the processes and verify what can happen in each of them in the system.
What do you dislike about the product?
Training is difficult to get started, and reporting is not as efficient as it sounds.
What problems is the product solving and how is that benefiting you?
It is software that gives good results, and we note that it was designed for use because we enjoy each use because it provides details for the analysis and the current state to ensure that all processes are free and smooth.
Recommendations to others considering the product:
It is a 100% effective, profitable software, I recommend it, it is very useful.


    Richard F.

A very useful simple and reliable data mining system

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
I really like the simplicity and reliability of this software; it is very useful for the analysis of processes and is adduced for digital transformation; I like how it offers precise information very useful to verify what could happen with the process and what we have incorporated into the system.
What do you dislike about the product?
Everything is fine, and I like all the features.
What problems is the product solving and how is that benefiting you?
It has been very helpful to make sure that everything is on the right track within the company; it provides details for the analysis of the cause and the predictions and recommendations based on the flow of data that enters.
Recommendations to others considering the product:
It is the best in its category; I highly recommend it.