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IBM Process Mining

IBM Software | 1

Reviews from AWS Marketplace

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External reviews

156 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    John M.

Save time and labor by improving processes with this data mining tool.

  • December 06, 2021
  • Review provided by G2

What do you like best about the product?
It was the only to digitize our business processes and improve them and increase efficiency, it is very reliable and suitable software for digital transformation and we can study process flows and extract data.
What do you dislike about the product?
Everything has worked effectively since IBM Process Mining was implemented, and I have no problem with that.
What problems is the product solving and how is that benefiting you?
I can say that it is good process management software, and we have been able to implement digital transformation in our organization and measure workflow.
Recommendations to others considering the product:
It can be very useful for digital transformation and process mining, and you can create a digital business process; this is the best option.


    Jose J.

This software is easy to integrate and is excellent for data mining

  • December 06, 2021
  • Review provided by G2

What do you like best about the product?
It is a very good software to visualize the processes and provides details that help to monitor and manage critical activities easily, and it allows to visualize everything in great depth, and it really helps a lot thanks to the notifications that are produced to avoid serious problems.
What do you dislike about the product?
We handle this tool very carefully as it can be detrimental to all data analysis because we had problems before; I would also like to see the interface improved.
What problems is the product solving and how is that benefiting you?
It is a solution designed for us, we enjoy each use, and we can perform in-depth analysis in general and guarantee efficiency, and manage continuous improvements in our processes.
Recommendations to others considering the product:
It is cost-effective and efficient and integrates easily; I recommend it to ensure the integrity of your data analysis model.


    Brandon B.

IBM Process Mining is the only way to see processes and improve them in real time

  • December 06, 2021
  • Review provided by G2

What do you like best about the product?
I like being able to see the processes and improve; it is great because I can get a detailed view of the processes and draw maps to lead to better performance, and it also helps to monitor the efficiency and eradicate any problems and reduces the time needed to run our processes.
What do you dislike about the product?
I like all its features, and since now there have been no problems because everything works efficiently.
What problems is the product solving and how is that benefiting you?
Keeping monitoring processes from one end to the other and the experience has been incredible because it is the best data mining tool that we could implement.
Recommendations to others considering the product:
IBM Process Mining is a tool that allows you to perform a deep analysis in real-time, and you will have many very good functions such as notation and process mapping; I recommend it.


    Banking

Road to Process Mining

  • December 05, 2021
  • Review provided by G2

What do you like best about the product?
Helps monitorng the business processed. Flexibility, Easy to learn and use.
What do you dislike about the product?
Nothing. It's the much needed process mining .
What problems is the product solving and how is that benefiting you?
Monitoring the processes


    Radne B.

Analyze business processes and improve workflow

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
It's easy to manage and use, and I like the ease of use, its a reliable process mining tool, and it's amazing how to analyze business processes and know where to improve them.
What do you dislike about the product?
I have no problems with that tool, and I like everything from the support to its functionalities.
What problems is the product solving and how is that benefiting you?
The analysis of business processes has been improved, and everything flows very well, and we can perform process mining operations with ease, and it helps to optimize the processes with a deeper visualization.
Recommendations to others considering the product:
If you have good analytical skills, this tool is what you need to be able to improve processes and have a deeper vision of the processes.


    Emma C.

Great effective tool for leveraging data and improving business processes

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it is good and efficient and simple, its features are good and it is easy to use, and it makes all the processes effective and tacking the data that way we can know what is going on in the process and the alerts are also very useful.
What do you dislike about the product?
It takes some experience to be able to use it, we also had problems and slow data extraction, and the dashboard sometimes shows details of processes without warnings.
What problems is the product solving and how is that benefiting you?
We use it to maintain a complete balance between activities and improve the way we run business processes, and can be more organized.
Recommendations to others considering the product:
I advise people interested in IBM Process Mining to stay abreast of the documentation so that they can get the most out of the tool.


    Edgar C.

Data mining tool to get a detailed view of the processes

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
This data mining tool is excellent because it makes our work much easier and always on track with all the processes, and we can obtain the necessary analysis to make important business decisions. All its characteristics are good, and; we can make sure that we can align ourselves as much as possible in all tacks and that everything flows well.
What do you dislike about the product?
It can be difficult at first and somewhat confusing your initial setup.
What problems is the product solving and how is that benefiting you?
With IBM Process Mining we can be sure that everything flows within the company and helps to have a deep vision and analyze the data in a simple way, and helps to make decisions.
Recommendations to others considering the product:
This is excellent data mining software that will help you digitize your business processes.


    Bhava S.

IBM Process Mining allows you to visualize the analysis and performance of your processes

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it offers a complete dashboard that allows me to visualize the performance of processes in real-time, and because it provides process notation capabilities, it is very intuitive, and I like how the workflow works with what we face at work.
What do you dislike about the product?
We have errors in the data capture from different sources, and sometimes it gives a problem and does not show complete information on the dashboard.
What problems is the product solving and how is that benefiting you?
We can visualize the performance of the processes and analyze the data and optimize the processes, and it resulted in a great increase in productivity.


    Maria C.

See processes and improve them easily with this software.

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I like it because it provides the information we need from the current processes we are working on and the experience has been very good working with IBM Process Mining and it is capable of improving workflow, and we were able to make decisions about each process and improve them, and we helped to undergo changes and transformation of the company.
What do you dislike about the product?
The first time requires a lot of training time, even so the initial setup was quite basic but requires tecnical knowledge, but everything is going very well for the moment.
What problems is the product solving and how is that benefiting you?
Everything is going as expected was the solution that helped us to recognize deficiencies and problems in performance, it is the best data mining tool that allows us to anaylze in a ismple way.
Recommendations to others considering the product:
Read the docoumentation and you will discover how to improve your current processes and reduce labor.


    James K.

The only way to improve business processes is with IBM Process Mining

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
The integration of IBM Process Mining was high-speed and efficient, since then, we have noticed that it is vital for our company to take advantage of the existing and relevant data for the current configuration of the processes in which we are working; and study the flows and obtain the secure information about all processes and avoid inconveniences.
What do you dislike about the product?
Some drawbacks with the resources to power the system, and we were forced to speak with support.
What problems is the product solving and how is that benefiting you?
Leading a digital transformation in our organization and leveraging company data and we were surprised and impressed by the ease of use.
Recommendations to others considering the product:
If you want to see you current processes and improve them to reduces labor and time, I highly recommend it.