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IBM Instana Observability

IBM Software | 1

Reviews from AWS Marketplace

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External reviews

365 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Fuad I.

Instana aka great platform

  • February 23, 2023
  • Review verified by G2

What do you like best about the product?
Monitoring and tracking requests are so precise, also comfortable.
What do you dislike about the product?
Nothing yet discovered from my side, but automatic support for golang microservices would be better.
What problems is the product solving and how is that benefiting you?
Erroneous call rates error detection a second-grade precision.


    Bhanthava K.

Experience with Instana

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
Using instana we were able to analyze quickly and get notified of the issue on servers. By the reports, we could segregate and validate the number of http calls.
What do you dislike about the product?
To review logs of the servers we need to get into a couple of layers in the application; if we can analyze them in the very few steps, that would be more helpful.
What problems is the product solving and how is that benefiting you?
Instana is helping me in taking quick action whenever any server has an unexpected peak of api call failuers in the applications. And it gives the reports which helps in validation.


    Josser Z.

Necessary product in the industry

  • February 22, 2023
  • Review verified by G2

What do you like best about the product?
the ease of doing a quick end-to-end analysis of all products and finding flaws, vulnerabilities
What do you dislike about the product?
there are free alternatives but at a cost of learning and configuration and possible deficiencies
What problems is the product solving and how is that benefiting you?
errors in the code, connectivity failures and many others that can be found by analyzing the logs


    Joyappan N.

Good with application details, but purely on how we are configuring the application group.

  • February 22, 2023
  • Review provided by G2

What do you like best about the product?
The application drill down capability is the main advantage
What do you dislike about the product?
How the metrics or alert configuration where we cannot get a clarity issues with dependencies or actual application itself.
What problems is the product solving and how is that benefiting you?
Migration seems bit hard between services if we want to validate multiple apps at same time.


    Saurav B.

It has helped us to identify various issues we notice in our application

  • February 22, 2023
  • Review verified by G2

What do you like best about the product?
JVM and VM process and error monitoring.

Check how the application is being used
What do you dislike about the product?
It lost the data whenever a jvm is rebooted.
What problems is the product solving and how is that benefiting you?
It helps us to identify the issues coming from differ app servers .
It helped us to find the usage of the application by differernt user.


    Chris P.

Great UI, good search performance, poor OpenTelemetry support

  • February 22, 2023
  • Review verified by G2

What do you like best about the product?
The UI is easy to use, enabling a relatively simple way to view the kubernetes stack, and viewing drops in requests over a period of time, or highlighting areas of high errors.
What do you dislike about the product?
The poor support for OpenTelemetry means that a requirement is to run the SDK alongside existing services. Given other providers are moving to first-class support for this, this could be better.
What problems is the product solving and how is that benefiting you?
It enables a relatively easy integration for an observability platofrm, which makes resolving/investigating incidents easier. It also has great support for kubernetes, which makes it easier for non-infrastructure engineers to be able to deduce infrastructure issues.


    Verified User in Automotive

Fast analysis of my web applications

  • February 22, 2023
  • Review verified by G2

What do you like best about the product?
i can do fast and effective analysis of my web applications and can figure out where to find the problem if there are infrastructure problems or e.g. network problems.
What do you dislike about the product?
it could be helpful to provide some e.g. templates for e.g. web applications or create some custom templates to provide some sort of standard so every project can be handled in same manner.
What problems is the product solving and how is that benefiting you?
we are providing as a software company software solutions for big oems. These customers are likely to host our product in their own infrastructure so it happens often that not our software product has some performance issues more than the customers infrastructure has e.g. a slow proxy which is slowing down the product perfomance. So it helps to enhance the debugging and find the error in specific and effective way.


    Varun N.

My Experience with Instana

  • February 21, 2023
  • Review provided by G2

What do you like best about the product?
It is highly integrable with different tools and also is easy to use in scripts
What do you dislike about the product?
The GUI can be more helpful, and the team can work on User experience to make it easy for newbies like me to make it more easy to understand
What problems is the product solving and how is that benefiting you?
The User experience I believe is out of date and needs to work on a new GUI which makes it much more easy to use.


    Matt M.

A great APM tool but wondering where it will go now that IBM owns it.

  • February 20, 2023
  • Review verified by G2

What do you like best about the product?
Instana does an excellent job @ APM. We are very satisfied with what it is currently doing. It is very powerful. We are easily able to fine-tune what we are monitoring to get what we need.
What do you dislike about the product?
We have seen a slowdown in support over the last year. We do have a great account manager that is very helpful when we reach out. The slowdown comes when we start a request through support. There also isn't a clear roadmap on what is coming in the next year with Instana.
What problems is the product solving and how is that benefiting you?
The most significant benefit is just the standard monitoring that comes out of the box with Instana. Beyond that, it's the ability to find tune our monitors to meet the needs of our different IT teams.


    Eric A.

Great monitoring tool for cluster

  • February 20, 2023
  • Review provided by G2

What do you like best about the product?
Allows you to monitor the services of our QA cluster
Intuitive interface
Microservices oriented
Medium level implementation
What do you dislike about the product?
Does not allow monitoring of E2E operations
Not oriented to mobile technologies
Limited transaction traceability
Pricing
What problems is the product solving and how is that benefiting you?
We use it to monitor our cluster, in order to centralize its current status within our monitoring project in a friendly dashboard.
The observability of our cluster improved and we can now have centralized and deep monitoring.