Experience the leading voice and digital channels of Amazon Connect natively within Salesforce CRM
![Experience the leading voice](https://d1.awsstatic.com/device-a-industry-image-assets/aws-brand-library_1200x/illustration/aws-library_illustration_data_12_1200.abe66731c7511afe34ba375f1cf4f93a597a9ecf.png)
Salesforce Contact Center with Amazon Connect
Empower agents with a unified CRM view across all channels by natively integrating the digital channels and unified routing of Amazon Connect into Salesforce Service Cloud, enabling faster issue resolution and effective self-service experiences. It builds upon Service Cloud Voice, bringing together voice, digital channels and CRM data for seamless, personalized customer interactions
Join the Salesforce Contact Center with Amazon Connect Preview
![Salesforce Contact Center with Amazon Connect](https://d1.awsstatic.com/Salesforce-Contact-Center-with-Amazon-Connect_Screenshot.f59d2752600b731489440637af548bf69a319294.png)
Service Cloud Voice with Amazon Connect
Boost agent productivity with pre-integrated cloud telephony within Salesforce Service Cloud. Empower agents with AI and automation to gain deeper insights with every call. It aims to deliver a more streamlined service experience at a lower cost, helping agents resolve issues faster and provide more personalized customer service.
![Service Cloud Voice with Amazon Connect](https://d1.awsstatic.com/Service-Cloud-Voice-with-Amazon-Connect_Screenshot.719b35fa2b1f8aa7b2ac82be2b96eb7f04302fd4.png)