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External reviews

47 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Narendra A.

Cloud security solution

  • May 20, 2024
  • Review provided by G2

What do you like best about the product?
I had a small interaction with IBM NS1 Connect It's a quite useable tool from industrial expects providing security from external threads and also the network traffic management.
but as of now i like the in built different features and tools.
What do you dislike about the product?
As of now I found any con yet. but after few months when I'll try some integration and will perform the operation then definitely get back here.
What problems is the product solving and how is that benefiting you?
In my organization we tried it for security solution It is very easy to configure the features like DDOS and other are quite simple to set and manage the traffic according to user needs.


    Ajeet K.

DNS Management

  • April 02, 2024
  • Review provided by G2

What do you like best about the product?
it provides us enhanced user experience as it helps in managing large amount of filters with regular update. It provides deep insights regarding every individual as well. It has very low latency and it has also been very reliable for us as well. it is highly customizable as well we use it daily and it has very good integration options available as well.
What do you dislike about the product?
with high usage it can malfunction and not work properly but its a rare occurence.
What problems is the product solving and how is that benefiting you?
its a robiust system which helps us to manage our dns system. we use it handle complex configurations. and as it has low latency it means its very fast and efficient as well.


    Isha K.

The automation and manageability of IBM NS1 connect

  • March 26, 2024
  • Review verified by G2

What do you like best about the product?
The automation and manageability of IBM NS1 connect are its most alluring features, the API-first architecture makes it simple for me to incorporate NS1 connect's features into my development processes, when compared to manually configuring DNS settings, this save a significant amount of time.
NS1 provide a number of features , including tutorials and customer support , to get up and start using it .
Also the ease of integration play a vital role since it is a cloud based solution so it is much easier to implement than on-premise ones.
With its emphasis on APIs, automation features and favourable user experieces, IBM NS1 connect appears to be a viable option for me so that we can use it frequently on daily basis.
What do you dislike about the product?
There should be flexible pricing subscription as compared to open source or basis DNS management options,
Also relying on NS1 connect can lock for a certain duration of time, so migration DNS configuration is a small challenge.
What problems is the product solving and how is that benefiting you?
I can use code to automate DSN configiration and traffic routing due to its NS! connects APIs-first methodology. This removes the need for labour -itenisve and mstake prone manual configiration changes,
By automating these chore, I can devote moe of my time to mai development work . It can be difficult to fine-tune DNS for best performance across various geographical locations. This process made simpler by NS1 connect's global network infrastructure and traffic steering features , such as real-user monitoring based steering. NS1 connect contributes to quick load times and a seamless user-experience for our apps by automatically directing user to the closest and most capable server.


    D D N.

IBM NS1 - Advanced DNS System

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
The way it differentiates from other DNS Systems. Features made available by IBM NS1. Mostly awaited for core IBM Customers and Partners like us.
What do you dislike about the product?
Should have been more user friendly UI. Newbies find it difficult to understand. Better Documentation
What problems is the product solving and how is that benefiting you?
For Customers which we provide support, we can recommend that NS1 is our top priority when compared to other tools available in Market to it's feature range.


    Lokesh P.

Decent platform to organise network traffic

  • January 31, 2024
  • Review provided by G2

What do you like best about the product?
It surely does help streamline application traffic, helps with deployment and ability to handle complex network related relationships are great.Customer support is great
What do you dislike about the product?
The UI could be improved so that even the non- technical people could make best use of it. It is confusing when you use it for the first time.
What problems is the product solving and how is that benefiting you?
It has been a great tool in solving significant challenges for us as a servicenow developer team. It gives us a reliable platform for managing overall network traffic and ensuring optimal uptime of the applications and it's associated applications.

The tool's ability to understand complex algos. simplifies our workflow making the deployment efficient.


    Gabriella N.

Great for dealing with cybersecurity problems

  • December 14, 2023
  • Review verified by G2

What do you like best about the product?
I like the managed-DNS solution by NS1, mostly because of its URL forwarding option (URLFWD record). This is specifically helpful when dealing with a cybersecurity problem where you are somewhere between your domain provider, hosting company, and a DNS or security management platform.

My experience when I dealt with a cybersecurity problem was:
When I moved the website from the hosting company I was using and parked it with the domain provider the problem stopped. I was able to see this from the stats of the security management platform I was using.
This gave me a chance to figure out what the problem was, but the website was down. Being able to set forwarding from the domain provider with nameservers pointing to the security management platform would have been great but it was not possible. I was also not able to set up forwarding with the security management platform either.

In short parking, the domain, and pointing name servers to a security management platform, halted the problem but left the website down. And I was not able to set up forwarding from either the domain provider or the security management platform.

Using NS1 would be:
Point nameservers to NS1 and being able to access the DNS, see stats/queries by location, and then set up URL forwarding. This way a website would not be completely down while resolving a problem.

When I was going through the cybersecurity problem I had not come across NS1, I just came across it recently, but its a keeper. At that time I ended up with a site that was down for a long time.

I also like how NS1 shows queries. You can see activity at 30-minute intervals (almost in real-time) and you can set a filter to see activity over 1 hour or 24 hours, which is great.
What do you dislike about the product?
Even though NS1 shows queries almost in real-time, the shortfall is that it does not show the URLs that are being requested. If for instance, you see that queries to a website are not as expected perhapse they are too high indicating that there could be a cybersecurity problem you are not able to explore this further by seeing the URLs that are being requested.

The other issue is that there is no option to add a Secure Sockets Layer (SSL) certificate.

I do appreciate that a more detailed view of web traffic and the option to add an SSL is something that you would get from a hosting company, but it would just be cool to have this in one place? NS1 would be a one-stop spot to fix some cybersecurity problems.
What problems is the product solving and how is that benefiting you?
NS1 helps me manage DNS and to see website queries


    Parasmani .

Powerful DNS

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Managed DNS. The platform provides solution for traffic control.
What do you dislike about the product?
No problems till now. Everything is fine for me.
What problems is the product solving and how is that benefiting you?
It is great for hybrid cloud environment and network agility.


    Ramy H.

From Scratching the Surface of NS1 -- the IBM Company

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Providing a service that could take work done in a week by a professional
Very Straight, thorough Support Pages and price plans
Keep track of DNS lookups and traffic flow control using DNS

Resolves the issue of Public DNS problems
What do you dislike about the product?
Support Communication and customer service are not right there for customers
No Prices visible on the price plan page
No images nor downloadable demos for the product, even though it's made for On-premise solutions
Firewalls are great for providing access and monitoring over networks and using DNS feature to apply that might affect the speed, reliability and functionality of the DNS actual function

Technology for having a private DNS or managed DNS is already applicable by multiple OSs and Cloud Service providers, why create a project out of that except for Premise Clients
What problems is the product solving and how is that benefiting you?
Every Operating system has the capability of having a self-managed DNS Server, it decreases the effort for a company, offering more traffic control or monitoring, yet it might cause other issues for being standalone and not publicly having DNS records databases; it could be best used as mentioned for Private on-premise companies if they are luxurious enough to buy such service, but I believe it would be more beneficial to get a higher standard service for fastest DNS, Secured DNS, not a manageable one or a one that is capable of traffic monitoring


    Eko A.

Security Analyst

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Yes very help for DNS and traffic steering
What do you dislike about the product?
Not have yet, because this still stableD
What problems is the product solving and how is that benefiting you?
No have problem yet


    Ahmet K.

Usually friendly, diligent but sometimes insufficient

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Professionality and helpfull approach all staff
What do you dislike about the product?
Sometimes Technical insufficency on some spesific issue
What problems is the product solving and how is that benefiting you?
Daily issues ,

And this is benefitting flexibility & availibility